SoundSend FAQ
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Does SoundSend offer support for DTS-formatted audio?
SoundSend does not support DTS-formatted audio at this time. SoundSend can decode most audio formats up to a 7.1 speaker layout, including Dolby Digital and Digital+, Dolby TrueHD, and 3.1.2 or 5.1.2 Dolby Atmos.
Is it possible to mix different speakers with SoundSend?
Yes, all WiSA Certified products will work seamlessly together. That being said, subtle variations in different brands’ speaker tuning may not provide the most cohesive system in this case, depending on your individual audio preferences.
Does SoundSend have crossover settings for each speaker or does it always send a full range signal?
SoundSend honors crossover frequencies programmed into each speaker, and will send the range of frequencies appropriate for that speaker.
Does unplugging a speaker unpair it from SoundSend, requiring setup via the app again?
No! Once a speaker is identified upon auto-discovery or via Scan for Speakers, SoundSend remembers that speaker by MAC address and will send it the same audio channel data when it powers up again.
Does SoundSend auto detect speaker distances, or do I manually set those?
SoundSend does not auto-detect speaker distances, because MyZone is meant to customize the soundscape for the listener’s unique positioning in their room. The MyZone feature on the SoundSend app makes manual input very quick and simple, then the system automatically calculates delay and attenuation to create a coherent sound field at the desired focal point.
What type of audio formats are supported by SoundSend?
SoundSend can decode most Dolby audio formats up to a 7.1 speaker layout, including Dolby Digital and Digital+, Dolby TrueHD, and 3.1.2 or 5.1.2 Dolby Atmos. SoundSend does not currently support DTS formatted audio.
Does SoundSend support any other connections such as Bluetooth or Apple Airplay?
Bluetooth and other direct wireless streaming protocols as sources to SoundSend are not supported, but chances are your SoundSend-compatible Smart TV has apps which can access features like Airplay, Amazon Music, Spotify/Tidal/Pandora, etc.
Can I connect two sources to SoundSend and switch between them?
Yes! You can connect two sources (HDMI and Optical) to it and switch back and forth using the app. If you have two or more HDMI sources you can purchase a 4K Video-capable HDMI switch online for surprisingly low prices.
What type of HDMI does SoundSend support? Does it support eARC?
SoundSend fully supports HDMI 2.1 and 2.0, making it compatible with eARC as well as regular ARC HDMI ports.