FAQs
Shipping
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
If you are shopping from a non-EU country import fees are to be expected upon arrival in your country.
How long will it take to get my order?
For products in stock, you can purchase directly through the online store. Shipping time depends on where you are. We aim to process your order as quickly as possible. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
If the product is out of stock, please feel free to contact us via submitting an inquiry form. Samples are available. The standard lead time is 4 months after order.
If the product is out of stock, please feel free to contact us via submitting an inquiry form. Samples are available. The standard lead time is 4 months after order.
Other
I lost the manual to my product, can I download it?
You certainly can. We upload the product manual to the download section of each product listing page.
Any question not answered here?
You can contact us through our contact page! We will be happy to assist you.